Current Landlords

Thank you for your participation in our Housing Choice Voucher program. Without your help, we would not be able to house nearly 2,000 low-income, elderly, and disabled households in our community. We understand that it's not easy being a landlord, so we do our best to make the Voucher process as easy as possible.

Landlord Portal

Our Landlord Portal gives you online access to HAP payment history, status of your inspections, and 1099 tax statements. To use this portal, you will need to complete a one-time registration using a registration key. To receive this key, please call our office at (360) 918-5823 or email

Already registered?

Please note that the portal is administered by our software vendor, Tenmast Software, and not by the Housing Authority. If you forget your user name or password, follow the link on the portal login page. Our office cannot reset your user name or password.

Rent Increase or Decrease:

If you are a landlord and would like to do a rent increase or rent decrease, please send the notice or use the Rent Increase/Decrease Request, to Cheryl Scott at  We are required to follow city and state guidelines. Rent Increases require advance notice per the following guidelines:

  • Units in the City of Olympia (OMC 5.82)
    • Requires 120 days' notice for rent increases over 5% (For increases that would be effective 12/19/2022 or later)
    • Requires 180 days' notice for rent increases over 10% (For increases that would be effective 2/17/2023 or later)
  • All other Thurston County units require 60 days' notice for any rent increase

Landlord Forms:

Landlord Change of Address Form
Change in Ownership/Mgmt Packet
Direct Deposit Enrollment/Change Form
Owner Name Change (Not for change in ownership/management)
Place Payment On Hold Request
Rent Increase/Decrease Request
Report Fraud

Other information:

The Housing Assistance Payment (HAP) Contract is the contract between the Housing Authority and the owner/landlord.  To view the contract, click HAP Contract Rules.

How rent subsidy amount is determined:

The amount of rent that the participant pays is typically 30% of their income, if the unit that they rent is at or below our Payment Standard. If the participant chooses to rent a higher cost unit, they may pay up to 40% of their income towards rent.

You may find more information on the FAQ page for Landlords.

List a Unit:

Let us know if you have a unit available. We always have clients looking for a new home. List your unit by completing this Unit Listing and returning to us.  The form can be emailed to, faxed (360) 251-0500, or mailed to: PO Box 1638, Olympia WA 98507-1638.