Landlord and Tenant Resources

There are many resources available to help tenants and landlords resolve conflicts.

Eviction Resolution Program

The Eviction Resolution Program at the Dispute Resolution Center of Thurston County (DRC) was created to resolve landlord and tenant disputes before they lead to court filings and evictions. The DRC is an independent, nonprofit organization that provides impartial mediation services to Thurston and Mason counties. Anyone, tenant or landlord, can contact the Dispute Resolution Center at 360.956.1155 to participate in the program, at no cost. For assistance in Spanish, call 360-956-1155 Ext. 150 or email

For more information, click Eviction Resolution (

Landlord Mitigation Program

Washington state’s Landlord Mitigation Law provides landlords with an incentive and added security to work with tenants receiving rental assistance. The program offers up to $1,000 to the landlord in reimbursement for some potentially required move-in upgrades, up to fourteen days’ rent loss, and up to $5,000 in qualifying damages caused by a tenant during tenancy.

Contact the Washington Department of Commerce for more information on this program.

Other Resources

Solid Ground
Tenant Counseling & Education, Tenant Services Line
Monday and Thursday 10:30 a.m. - 4:30 p.m., Wednesday 10:30 a.m. - 1:30 p.m.
(206) 694-6767

Washington Law Help
Provides self-help legal information for renters, including detailed packets on repairs, deposits, small claims court and the eviction process.

Fair Housing
Have you been a victim of housing discrimination?