Current Landlords

Thank you for your participation in our Housing Choice Voucher program. Without your help, we would not be able to house nearly 2,000 low-income, elderly, and disabled households in our community. We understand that it's not easy being a landlord, so we do our best to make the Voucher process as easy as possible.

Assistance Connect Landlord Portal - UPDATE 9-10-2024

The Housing Authority of Thurston County is currently transitioning to a new software system which may cause some delays in processes. 

Please note that this transition will require all landlords who were previously registered in the Assistance Connect portal to create a new account once the new system is live. Registration notices are being sent out on October 1, 2024. They will be mailed to all current landlords and will be emailed to those who have an email on file. If you need one immediately, please reach out to Heather Macke, HeatherM@hatc.org.

If you need breakdowns or detail of a payment you received, please contact TJ Crowley, TimothyC@hatc.org, in our finance department and he can provide that information until the landlord portal is up and running again.

 

Assistance Connect (Landlord Portal)

To gain access to the landlord portal, please go to www.assistancecheck.com and click "Create Owner Account". You will need your tax id number and the PIN provided in the registration letter to create your account.

Some of the services offered in the new portal right now include:

  • Update your contact information
  • Add authorized users to the account to be able to view information
  • Update your contact information
  • View Inspection information
  • View and Print required documents
  • Link to our On-line statement system, HAP Check

Services that will be available in the future:

  • Reschedule Scheduled Inspections
  • List vacant rental units for applicants and current participants to view
  • Send in documents (i.e. rent increase notices)
  • Contact Us or Send us Messages

HUD Landlord Newsletter 2024

HCV Landlord Newsletter Spring 2024

New Inspection Protocols (coming fall 2024)

The Department of Housing and Urban Development is transitioning to new inspection procedures. Below is the recent newsletter that HATC sent out to all current landlords. Click here for more information.

NSPIRE Newsletter 2024

 

Rent Increase or Decrease:

If you are a landlord and would like to do a rent increase or rent decrease, please send the notice or use the Rent Increase Request to DebbieL@hatc.org.  We are required to follow city and state guidelines. Rent Increases require advance notice per the following guidelines:

  • Units in the City of Olympia (OMC 5.82)
    • Requires 120 days' notice for rent increases over 5%
    • Requires 180 days' notice for rent increases over 10%

  • Units in the City of Tumwater (Tumwater Municipal Code 5.75.070)
    • Requires 120 days' notice for rent increases over 5%
    • Requires 180 days' notice for rent increases over 10%

  • All other Thurston County units require 60 days' notice for any rent increase

Other information:

The Housing Assistance Payment (HAP) Contract is the contract between the Housing Authority and the owner/landlord.  To view the contract, click HAP Contract Rules.

 

How rent subsidy amount is determined:

The amount of rent that the participant pays is typically 30% of their income, if the unit that they rent is at or below our Payment Standard. If the participant chooses to rent a higher cost unit, they may pay up to 40% of their income towards rent.

You may find more information on the FAQ page for Landlords.

List a Unit:

Let us know if you have a unit available. We always have clients looking for a new home. You can list your unit one of two ways:

  1. Complete the Unit Listing form and email it to FrontD@hatc.org
  2. If you are current landlord and are already registered on our landlord portal, you can list a unit by logging onto the Assistance Connect portal and click the "List a Rental" button.