Current Landlords

Thank you for your participation in our Housing Choice Voucher program. Without your help, we would not be able to house nearly 2,000 low-income, elderly, and disabled households in our community. We understand that it's not easy being a landlord, so we do our best to make the Voucher process as easy as possible.

IMPORTANT UPDATES FOR LANDLORDS

Federal mandates are requiring a push for payments to be direct deposit. If you have not enrolled to receive your housing assistance payment (HAP) via direct deposit, you may do so by completing the direct deposit enrollment form below with a copy of a voided check and sending to landlords@hatc.org. If you do not wish to email the information, you may send to one of the following:

  • Fax: 360-251-0500
  • Mail: Housing Authority of Thurston County, PO Box 1638, Olympia WA 98507
  • Drop Off: HATC office, 1206 12th Avenue SE, Olympia WA 98501

If you do not enroll in direct deposit, we are no longer mailing the HAP checks. You or an authorized agent must come to the HATC office to sign for and pick up the check.

Direct Deposit Form

Assistance Connect (Landlord Portal)

To gain access to the landlord portal, please go to www.assistancecheck.com and click "Create Owner Account". You will need your tax id number and the PIN provided in the registration letter to create your account.

Some of the services offered in the new portal right now include:

  • Update your contact information
  • Add authorized users to the account to be able to view information
  • Update your contact information
  • View Inspection information
  • View and Print required documents
  • Link to our On-line statement system, HAP Check

Services that will be available in the future:

  • Reschedule Scheduled Inspections
  • List vacant rental units for applicants and current participants to view
  • Send in documents (i.e. rent increase notices)
  • Contact Us or Send us Messages

 

Owner or Management Changes

If you are currently renting to a housing choice voucher participant and sell your property or change management companies, you MUST inform the Housing Authority. The Housing Assistance Payment (HAP) contract that is entered into between the housing authority and the landlord states that the authority must be informed prior to the change to ensure the new contract is executed and ensures a smooth transition of payments.

 

 

 

 

Rent Increase or Decrease:

New State Rent Increase Guidelines effective May 7, 2025 per House Bill 1217

House Bill 1217

If you are a landlord and would like to do a rent increase or rent decrease, please send the notice to Landlords@hatc.org.  We are required to follow city and state guidelines. Rent Increases require advance notice per the following guidelines:

  • Units in the City of Olympia (OMC 5.82)
      • Requires 120 days' notice for rent increases over 5%
      • Requires 180 days' notice for rent increases over 10%

     

  • Units in the City of Tumwater (Tumwater Municipal Code 5.75.070)
      • Requires 120 days' notice for rent increases over 5%
      • Requires 180 days' notice for rent increases over 10%

     

  • All other Thurston County units require 90 days' notice for any rent increase

Rent Increase Resources:

 

Other information:

The Housing Assistance Payment (HAP) Contract is the contract between the Housing Authority and the owner/landlord.  To view the contract, click HAP Contract Rules.

 

How rent subsidy amount is determined:

The amount of rent that the participant pays is typically 30% of their income, if the unit that they rent is at or below our Payment Standard. If the participant chooses to rent a higher cost unit, they may pay up to 40% of their income towards rent.

You may find more information on the FAQ page for Landlords.

List a Unit:

Let us know if you have a unit available. We always have clients looking for a new home. You can list your unit one of two ways:

  1. Complete the Unit Listing form and email it to FrontDesk@hatc.org
  2. If you are current landlord and are already registered on our landlord portal, you can list a unit by logging onto the Assistance Connect portal and click the "List a Rental" button.